FREE SHIPPING ON U.S ORDERS $75 AND OVER

FAQs

Frequently Asked Questions

PRODUCTS

ARE YOUR PRODUCTS CRUELTY FREE?

CAN I SHARPEN THE LIP LINERS?

WHAT IS THE BEST WAY TO APPLY YOUR LIQUID MATTE LIPSTICK?

SHIPPING

DO YOU SHIP INTERNATIONALLY?

WHAT POSTAL SERVICE DO YOU SHIP WITH?

WILL INTERNATIONAL CUSTOMERS PAY CUSTOMS AND TAXES?

WHEN WILL MY ORDER SHIP?

DELIVERY

WHEN WILL MY ORDER ARRIVE?

WHEN WILL MY INTERNATIONAL ORDER ARRIVE?

ORDERS

CAN I RETURN OR EXCHANGE AN ITEM?

CAN I CANCEL MY ORDER?

CAN I CHANGE MY ORDER AFTER IT HAS BEEN PLACED?

I RECEIVED THE WRONG ITEM

THE ORDER I RECEIVED CAME DAMAGED

TECHNICAL

I NEVER RECEIVED A CONFIRMATION EMAIL FOR MY ORDER

I DID NOT RECEIVE AN EMAIL WITH MY TRACKING INFORMATION